Help Center

Payments will not be processed until one, we verify that the item being purchased is in stock by the manufacturer, and two, we have received confirmation that the item has been shipped and is on its way to you (the customer). 

Klarna is a global payment solutions company that works with merchants to provide their customers the smoothest online shopping experience. Klarna is in over 100,000 online stores and has more than 60 million users globally. Learn more.

Slice it is Klarna’s pay over time financing option, which is offered at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time. 

It’s simple! Shop at Watt Fleet and choose the Klarna Slice it option during checkout to pay for your purchases over time. You will know if you are approved in seconds, and then complete your purchase. You will receive an email notification of your purchase from Klarna, and can manage your account at Klarna.com.

If product packaging arrives damaged please make note of it upon delivery and sign for it as damaged. If the shipper is still present and the damage is apparent, ask the deliverer for a damaged goods form. Have the delivery person sign the document and contact us. 

We work with the manufacturer to ensure that the products are well protected during the shipping process. In the case that the product packaging arrives damaged please take pictures of the box. If the item is also damaged please send photo evidence to sales@wattfleet.com for us to file a claim for you. All claims have to be approved by the manufacturer before receiving a refund. 

Our return policy matches the return policy of the manufacturer of each of our products. If you wish to return the product please contact us at sales@wattfleet.com a soon as possible in order to begin the return process. Most of the time returned items must be unused and in original packaging. Please see our return policy for more information.  

Please contact us first to learn where to send it too. Most often we have you send it back directly to the manufacturer to save you time and money in your return-process.  Some products have restocking fees that will be taken from your refund. For information on if your product has restocking fees please visit our return policy. 

Assuming it arrives with all tags and in resell-able condition, we will credit your account immediately and send you an email confirming the return. We suggest you use a carrier that can confirm delivery and issue insurance (like UPS or FedEx) as we can not be responsible for returned merchandise getting lost or damaged in transit.