Help Center

Orders will normally ship in 2-3 business days. If item is not in stock we will contact you with viable options. 

This depends on what you order, what shipping option you choose, and how close you live to the shipping warehouse. We can get just about any item to anyone in the contiguous US (lower 48 states) in 5-10 business days or less using our free shipping option.

Absolutely. Our shopping cart has many security measures in place to protect your privacy and sensitive information. Our store is also McAfee Secure meaning we have no malware, no phishing, and a valid SSL Certificate. 

Once your order ships we will send you the carrier and tracking number information via email. You can review your package progress by looking up the tracking number on the carrier's website. 

If product packaging arrives damaged please make note of it upon delivery and sign for it as damaged. If the shipper is still present and the damage is apparent, ask the deliverer for a damaged goods form. Have the delivery person sign the document and contact us. 

We work with the manufacturer to ensure that the products are well protected during the shipping process. In the case that the product packaging arrives damaged please take pictures of the box. If the item is also damaged please send photo evidence to sales@wattfleet.com for us to file a claim for you. All claims have to be approved by the manufacturer before receiving a refund.